Guarantee
24h draft SLA
We guarantee a reply draft within 24 hours of ingesting an eligible review into ReplyPorter — not how fast platforms publish.
- Clock starts when the review is successfully synced into your Reviews desk.
- Does not include platform outages, revoked connections, or invalid listing URLs.
- Does not guarantee when Google, Booking, or Airbnb accept a published reply.
- Questions about a missed draft window? Email hello@replyporter.com.